Privacy Policy

How lufmivna.com collects, uses and protects personal data from booking requests.

Data controller

lufmivna.com (PE), 7A Velyka Vasylkivska Street, Business Center Horizon, Kyiv, 01004, Ukraine. EDRPOU 62421501. contact@lufmivna.com · +380 680 445 7660.

Data collected

Name, phone, email, requested service, date/time and notes you submit in a booking request.

Purpose and basis

We use this data to confirm and deliver your booking and respond to enquiries. Lawful basis: your consent and performance of the requested service under Law of Ukraine “On Personal Data Protection” No. 3830-IX of 20.06.2024.

Storage and security

Data is kept on secured systems with restricted access, only as long as needed for the booking and legal records.

Your rights

You may request access, correction, deletion or restriction, and withdraw consent by emailing contact@lufmivna.com.

Cookies

Non-essential cookies and device storage require your prior consent with an opt-out, under Law of Ukraine “On Electronic Communications” No. 1089-IX of 16.12.2020 and Law of Ukraine “On Personal Data Protection” No. 3830-IX of 20.06.2024.

Complaints

Contact contact@lufmivna.com. We respond within the timelines of Law of Ukraine “On Consumer Protection” No. 1023-XII of 12.05.1991.

Legal framework

This policy follows Law of Ukraine “On Electronic Commerce” No. 675-VIII of 03.09.2015 and Law of Ukraine “On Consumer Protection” No. 1023-XII of 12.05.1991.